Terms & Conditions
1. Bookings & Appointments
When you book an appointment with Maria's Beauty Spot, your booking is automatically confirmed. However, I reserve the right to decline any booking that doesn't fit my policy or availability.
Some services (such as lashes and certain nail treatments) require a consultation form to be completed before your appointment. If a consultation form is required and not completed in advance, your appointment may need to be rescheduled.
Please arrive on time for your appointment. Late arrivals may result in a shortened service or the need to reschedule, as I need to stay on track for other clients.
2. Cancellations & Rescheduling
If you need to cancel or reschedule your appointment, please give at least 48 hours' notice. This allows me to offer the slot to another client.
Cancellations or changes made with less than 48 hours' notice may incur a charge. Repeated late cancellations or no-shows may result in future bookings being declined.
No-shows (failing to attend your appointment without any notice) may also result in a charge and could affect your ability to book future appointments.
3. Payment
Payment is due at the end of your appointment. I accept cash, card, and bank transfer.
Prices for services are as listed at the time of booking. If additional work is requested during the appointment, this will be discussed and agreed before proceeding.
4. Aftercare & Repairs
I offer free nail repairs within 10 days of your original appointment. Please get in touch as soon as possible if you experience any issues so I can arrange a convenient time for your repair.
Repairs are offered for natural wear and breakage. Damage caused by misuse or failure to follow aftercare advice may not be covered under a free repair.
5. Refunds
As beauty and wellness services are personalised, I do not offer refunds for completed services. If you are unhappy with your treatment, please let me know as soon as possible and I will do my best to put things right.
6. Client Responsibilities
Please let me know in advance if you have any allergies, sensitivities, or medical conditions that may affect your treatment.
If you need to change your appointment, please give as much notice as possible to avoid any charges. A minimum of 48 hours' notice is required.
Please attend your appointment with clean, product-free nails or skin (as relevant to your treatment) unless otherwise advised.
7. Health & Safety
Your safety is my priority. I maintain a clean and hygienic working environment in line with industry standards.
If you are feeling unwell or have a contagious condition, please reschedule your appointment. In these cases, the 48-hour cancellation policy will be waived.
8. Your Data & Privacy
Any personal information you provide (such as your name, contact details, and consultation form responses) is used solely for the purpose of managing your bookings and providing your treatments.
Your data is stored securely and will not be shared with third parties. You can request to see or delete your data at any time by contacting me directly.
9. Changes to These Terms
I may update these Terms & Conditions from time to time. Any changes will be communicated and will apply to bookings made after the update.
By booking an appointment with Maria's Beauty Spot, you confirm that you have read and agree to these Terms & Conditions.